Frequently Asked Questions
Everything you need to know about your Rewired Records experience.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unopened and unused items. If your product is defective or damaged upon arrival, please contact our support team immediately for a replacement.
Are your physical records brand new?
Yes, all products listed on Rewired Records are brand new and factory sealed unless explicitly stated otherwise in the product description.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer digital downloads?
Select releases include a digital download code. Please check the individual product details to see if a high-quality digital version is included with your purchase.